First-hand information about the developments of the new national ED patient survey--the EDPEC

• CMS representatives speak on the plans for the EDPEC Survey of Emergency Department Patients.

• Expert consultant panel: Leading industry consultants will provide insight on EDPEC's possible impact--financially and operationally-as well as, their perspectives on best practices.

 

Keynote talks discuss the importance of patient satisfaction from the perspective of Emergency Physicians:

• Keynote Speakers: Jay Kaplan, MD, FACEP, President Elect of the American College of Emergency Physicians (ACEP)

• Rebecca Parker, MD, FACEP, Chair of the Board (ACEP)

 

Best Practice Case-Study Presentations give insight on how to improve your EDs: 

• ED leaders will speak about how they are already providing exceptional patient experience and clinical quality and learn how they accomplish both.

 

Deus Ex Machina: Emerging Technological Solutions:

• "Thinking Outside the Box: Telemedicine's Potential for Improving ED Overcrowding": Paul Casey, MD, Medical Director, Director of Resident Education Department of Emergency Medicine, Rush University Medical Center; Brian Patty, MD, VP, CMIP, Rush University Medical Center

 

Superlative Doctor-Patient Communication in the ED:

• "Communication in crisis: Rush's solution": Dino Rumoro, DO and Jay Behel, PhD

• "Emergency Rapport." This innovative, interactive session brings together famed Chicago institution, Second City Works, and Rush physicians to show what it takes to establish a relationship of rapport with patients in the first critical moments of meeting them.

 

Tour of Rush University Medical Center's state-of-the-art McCormick Foundation Center for Advanced Emergency Response

 

 

 

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