Lessons of Best Practices & Preparing for
CMS' EDPEC Survey
September 24-25, 2015 | Chicago, IL
SCHEDULE.
THURSDAY, SEPTEMBER 24TH
HOT
8:30 AM-12 PM // Registration, Coffee & Networking
8:30-11:30 AM // Tour of Rush's State-of-the-Art McCormick Foundation Center for Advanced Emergency Response**
12:00 PM // Lunch & Welcoming remarks
1:00 PM // Keynote Address by Jay Kaplan, MD, FACEP, President Elect ACEP: "The Future is Ahead of Schedule: from the front door of the hospital to the porch of the medical neighborhood"
2:00 PM // Best Practice: Christopher Deluca, MD, FACEP University of Pittsburgh, Pittsburgh, PA
2:45 PM // Break
3:00 PM // CMS & Development of a National ED Patient Survey (EDPEC)
3:45 PM // Break
4:00 PM // Best Practice: John Olmstead, RN, MBA, FACHE, Director of Emergency and Surgical Services, Community Hospital, Munster, IN
4:45 PM // "Improving ED Performance at Academic Medical Centers." Dr. David Levine
5:15 PM // Break
5:30 PM // Second Keynote Address by Rebecca Parker, MD, FACEP, Chair of the Board (ACEP): "The Why Behind the Patient Experience"
6:15 PM // Day 1 Closing & Adjourn
6:30 PM // Groups walk to Rosebud
7:00 PM // Rosebud Dinner
FRIDAY, SEPTEMBER 25TH
7:00 AM-9:00 AM // Breakfast/Refreshments
7:30-8:15 AM // Dr. Dino Rumoro & Dr. Jay Behel present "Communication in Crisis: Rush's Solution",
8:15-9:45 AM // Emergency Rapport: Second City Works & the Rush ED present an interactive session on doctor-patient communication
9:45 AM // Break
10:00 AM // Best Practice: Kelly Bookman, MD, FACEP, University of Colorado Health
10:45 AM // Panel: Applying Lessons Learned to the ED Setting: CMS experience with H-CAHPS and "value based purchasing", Jodie Cunningham (Press Ganey), Lynn Ehrmantraut (Avatar Solutions), Jan Gnida (PRC), Melissa Zwiener (NRC)
11:45 AM // Break
12:00-12:30 PM // Deus Ex Machina: Emerging Technological Solutions, Paul Casey, MD, Brian Patty, MD
12:30-1:15 PM // Best practice: Lori Maloy, Aspen Health, Aspen, CO
1:15 PM // Day 2 Closing & Adjourn
1:30 PM // Boxed Lunches Served
Sessions and Speakers are subject to change.
**ED Tours:
Please be aware of the following for the Tour of Rush's State-of-the-art ED:
This is not a 3 hour tour. We expect registrants to arrive at varying times, and tours are given on a first come, first served basis. The tour itself will take no more than 30 minutes. We will have a waiting room with coffee/light breakfast, and we will try our best to schedule a tour for you not long after you arrive to register. (If you want a tour.) Please keep this in mind for planning and travel purposes.