Lessons of Best Practices & Preparing for
CMS' EDPEC Survey
September 24-25, 2015 | Chicago, IL
SPEAKERS.
KEYNOTE SPEAKER: Jay Kaplan, MD, FACEP, President-Elect (ACEP)
Dr. Kaplan is one of the most renowned ED leaders in America. Dr. Kaplan aims to empower hospitals to improve their culture and patient experience. Dr. Kaplan was named American College of Emergency Physicians (ACEP) Outstanding Speaker of the Year award in 2003 and 2007 and is currently the President-Elect of the ACEP. He attended Harvard College and received his medical degree from Harvard Medical School. For more information visit his website.
Check out this short preview of Dr. Kaplan's past talk at Napa!
CMS SPEAKERS:
LIZ GOLDSTEIN, PhD & LIZ FLOW-DELWICHE, PROJECT OFFICER
Dr. Goldstein has been involved with the CMS extensively. Before her current position, she was the Division Director of Beneficiary Analysis, Member of the Division of Consumer Assessment of Healthcare Surveys, and Director of Division of Consumer Assesment of Healthcare. She also sits on the board of Academy Health and Academy for Health Services Research & Health Policy. Dr. Goldstein completed her PhD in Economics from the University of Wisconsin.
Liz Flow-Delwiche, Project Officer ...
Dr. Goldstein and Flow-Delwiche will be speaking on behalf of CMS on the details of development and testing of the Emergency Department Patient Experience of Care (EDPEC) Survey. There will be a Q & A session following the presentation.
